PRIVACY POLICY

Last Updated: 13 July, 2026

The Chreso (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, thechreso.com, and purchase our vacation packages.

 

1. Information We Collect We collect information that you provide directly to us, including:

  • Personal Information: Full name, email address, phone number, and home address when you make a booking.
  • Travel Information: Preferred travel dates, special requests, and dietary requirements.
  • Payment Information: While we do not store your card details, our payment gateway partner, Payonus, collects your payment data (such as card numbers and bank details) securely to process your transaction.
  • Usage Data: We automatically collect your IP address, browser type, operating system, and pages visited on our website to improve user experience.
 

2. How We Use Your Information We use the information we collect to:

  • Process your vacation package bookings and payments.
  • Send you booking confirmations, itineraries, and travel updates via email.
  • Arrange your logistics with our verified vendors (hotels, drivers, tour guides).
  • Respond to your inquiries and provide 24/7 customer support.
  • Send promotional emails or offers (only if you have opted in).
  • Improve our website functionality and security.
 

3. Sharing Your Information We do not sell your personal data. We only share your information in the following circumstances:

  • Vendors: We share your name, travel dates, and contact info with our partner hotels and transport companies strictly for the purpose of fulfilling your booking.
  • Payment Processors: We share transaction data with Payonus to process your USD payments securely.
  • Legal Obligations: We may disclose your information if required by Nigerian law, court order, or governmental regulation (including the Nigeria Data Protection Regulation – NDPR).
 

4. Payment Security All online transactions on topgradeproperty.com are processed by Payonus. Payonus is fully compliant with PCI-DSS (Payment Card Industry Data Security Standard). At no point does TopGrade Property store, see, or have access to your full credit/debit card numbers.

 

5. Data Retention We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, typically for a period of up to 3 years after your travel date, for accounting and tax compliance purposes.

 

6. Your Rights Under Nigerian Law (NDPR) Under the Nigeria Data Protection Regulation, you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data (subject to legal or contractual retention obligations). To exercise these rights, please contact us at bookings@thechreso.com.
 

7. Cookies Our website uses cookies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

 

8. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

 

9. Contact Us If you have any questions about this Privacy Policy, please contact us: